Privacy Policy

1. Introduction

Low Carb Hack ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address, username, password, and profile information.
• Nutrition Data: Food entries, meal logs, macro tracking information, and dietary preferences you input into the app.
• Communication Data: When you contact us for support, we collect your email, messages, and any attachments.
• Waitlist Information: Email address provided through our waitlist signup form.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, app version, and unique device identifiers.
• Usage Data: Features used, frequency of app usage, crash reports, and performance metrics.
• Location Data: We do not collect precise location data, but may collect general location information for service improvement (optional).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving the Low Carb Hack service
• Personalizing your experience and delivering food and recipe recommendations
• Sending transactional emails and push notifications related to your account
• Responding to your inquiries and providing customer support
• Analyzing how users interact with our app to improve features and functionality
• Detecting, preventing, and addressing fraud, abuse, and security issues
• Complying with legal obligations and enforcing our terms and policies

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

Low Carb Hack may use third-party services for:

• Authentication: Firebase for account management and authentication
• Nutrition Data: USDA and third-party food databases for nutritional information
• Analytics: Anonymous analytics to understand usage patterns and improve the app
• Email Services: Email providers for transactional communications

We do not control these third parties' privacy practices. We encourage you to review their privacy policies before providing your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time by contacting us at support@lowcarbhack.app. We will delete your data within 30 days, except where we are required by law to retain it.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correct: Request correction of inaccurate or incomplete information
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at privacy@lowcarbhack.app

8. Children's Privacy

Low Carb Hack is not intended for use by children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the app and updating the "Last updated" date. Your continued use of the Services constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@lowcarbhack.app
• Support: Visit our Support page