Support

We're here to help! Find answers to common questions or contact our support team.

Contact Us

Email Support:

support@lowcarbhack.app

Response Time:

We aim to respond to all inquiries within 24-48 hours

Bug Reports & Feedback:

Email us with detailed information about issues or suggestions for improvements

Frequently Asked Questions

How do I create an account?

Download the Low Carb Hack app from the App Store or Google Play. Open the app and tap "Sign Up" to create a new account using your email address. You'll receive a confirmation email to verify your account.

What's in your food database?

Our app includes nutritional information for 300,000+ foods sourced from the USDA database and other reliable third-party sources. Data includes calories, protein, carbs, fat, fiber, and other key nutrients. You can also search by brand, packaged goods, and restaurant items.

How do I log food?

You can log food in three ways: (1) Search the database by food name, (2) Scan barcodes with your device camera, or (3) Manually enter custom foods with nutritional information. Select the food, enter quantity/portion size, and it's automatically added to your food diary.

Can I track macros?

Yes! Low Carb Hack displays a macro breakdown for each meal and day, showing protein, carbs, fat, and calories. You can set daily macro goals and track your progress throughout the day.

How do I create a custom meal or recipe?

Go to the Recipes section and tap "Create Recipe." Add ingredients by searching our food database, enter quantities, and we'll automatically calculate the total macros. Save it to your recipes library for quick access later.

Can I export my data?

Currently, you can view and take screenshots of your nutrition logs and summaries within the app. For data export requests or bulk data downloads, please contact us at support@lowcarbhack.app

Is my data secure?

Yes. We use industry-standard encryption and secure servers to protect your personal information and nutrition data. For full details, please review our Privacy Policy.

Can I delete my account?

Yes. You can request account deletion in your app settings or by emailing support@lowcarbhack.app with your account email. We'll delete your account and associated data within 30 days.

Does the app work offline?

Basic features like viewing saved meals and recipes work offline. However, features like searching the food database or syncing data require an internet connection.

What should I do if I find a bug?

Please email us at support@lowcarbhack.app with: (1) a description of the bug, (2) steps to reproduce it, (3) your device type and app version, and (4) screenshots if helpful. We'll investigate and fix it as soon as possible.

How do I give feedback or suggest a feature?

We'd love to hear your ideas! Email support@lowcarbhack.app with your suggestions. Your feedback helps us improve Low Carb Hack for everyone.

Is there a cost?

Low Carb Hack is free to download and use. All features are available without any subscription or premium tier.

Still Need Help?

If you couldn't find the answer you're looking for, please don't hesitate to reach out: